Comments on: Subscription Inquiries

By: abby

abby — Wed, 20 May 2009 13:15:19 +0000

@Gray R.
Subscription cost for the magazine does include postage! When you do subscribe, remember that it takes a couple months to kick in, so be sure to ask the customer service rep when you can expect your first issue! Thanks for your readership!

By: Gray R.

Gray R. — Tue, 19 May 2009 21:17:30 +0000

Hello! I was wondering if the price for the subcription stated was for the issues AND shipping and handling or if it was just for the issues. If it’s the last, how much is shipping and handling? I’m just trying to make sure I’m pricing just right before I put in too little of money for a subscription and my phone is a little on the fritz (i see i’m not alone in that department)

Thanks for such great reads!

By: Victoria

Victoria — Tue, 06 Jan 2009 21:31:23 +0000

I have no problems with my magazine. I work at B&N, and I know for a fact that B&N gets the issue before I get it in the mail.

I have the 6th issue (January). I got it in the mail probably some time in december. We still have said issue at B&N. Probably got it some time in november. XD

All I can say is, patience is a virtue. If you got a magazine in the mail… JUST WAIT! >_>;
Don’t be an impatient bugger. =P

By: Tracey

Tracey — Wed, 31 Dec 2008 15:02:49 +0000

I subscribed and got issue number 5 in November with no problem, but an entire month has went by and I have yet to receive issue number 6, and so I ended up going out and buying it in the store before they sold out, which is completely ridiculous since I have a subscription, or I should have, anyway. And from the other comments, it seems other people are having problems with receiving their magazines too…I’m just getting a little worried because I did write a 50 dollar check for you guys.

By: Allie O.

Allie O. — Tue, 23 Dec 2008 17:12:21 +0000

Question – are we supposed to get an e-mail conformation for a subscription?

By: abby

abby — Mon, 15 Dec 2008 20:30:43 +0000

So. I’ve been compiling an FAQ in response to some of these questions and more, so hopefully that will help. For now, here’s what the woman at subscription services told me:
*From the time you subscribe, it takes 4-6 weeks to process your order. So the first issue you would get if you order today is the March 2009 issue. In general, assume your sub will kick in not next issue, but the issue after. If you want to make sure, call the help line at 1-800-876-7598. They can even process a subscription for you right then, which may speed things up? (And they seem really friendly!)
*They send your magazine to you the first week of the prior month. So subscribers should already have their January issues. If not, it may be the busyness of the holiday season is to blame, but again, if you call the help line, they can tell you whether or not your magazine was sent out.

Hope that helps. Will have FAQs soon, but you will still need to direct subscription queries to the subscription hotline for the most part, as we are just humble editorial folks! Thanks for subscribing!

By: Gong-Ju

Gong-Ju — Sun, 07 Dec 2008 21:21:17 +0000

Hello, i subscribed for yen Plus on October 23rd, and i have yet to recieve the magazine. i made sure my mailing information was correct. is the mailing supposed to be this long?
Thank you

By: kaeue

kaeue — Tue, 02 Dec 2008 06:05:59 +0000

hello.. i just recently got the first issue vol 1 of yen press. Actually it was a bargain and i was absolutely amazed of what inside coz its more than wat ive expected. After the two days of imagining ad substancial imagination i was fulfilled but then too bad i will be torented becoz…… there’s no yen plus outside US… Help!!! I’m hir in Asia and im after the jackfrost manga and soul eater… love em’ … so how the subscription work for a manga fan like me lovin yen already,,,,… chiao!

By: Sean M.

Sean M. — Sun, 30 Nov 2008 04:48:58 +0000

Okay, earlier this month, I contacted the above phone number about my subscription, and a possible issue leak (lol, B&N had issue 5 out way back earlier this month, and I missed issue 4 because of it.).

Anyway, I didn’t get Issue 4, but according to the person I spoke with, I placed a back order for that issue, and paid for it. Then, a couple days ago, I get a letter in the mail saying that it is impossible to back order…

So, does this mean I get some sort of credit, or am I going to get a refund of some sort?

Oh yeah, to answer Allie O.: Yeah, the volumes are released in stores earlier than they are sent out in subscriptions. lol I learned that the hard way (read above stuff).

By: Mae

Mae — Sat, 29 Nov 2008 20:38:15 +0000

I have the same problem as Kitty, above – I subscribed after buying the first issue in stores and didn’t get any in the mail until issue 4. Even if my subscription starts with November, I’m ok with that, but is there any way I can buy issues 2 and 3 through the website??? They aren’t in stores anymore, and I thought I’d get them in the mail, so I didn’t buy them! If you could tell me how I could buy these issues, that would be great!